Ordering and Customer Service
United States
Random House Customer Service
400 Hahn Road, Westminster, MD 251157
To order by phone or for customer service:
(800) 733-3000, available daily 8:30 a.m. to 5:00 p.m. EST (Eastern and Central Accounts), 9:00 a.m. to 6:00 p.m. EST (Western Accounts)
Fax Ordering: (800) 659-2436
Electronic Ordering (EDI): (800) 669-1536
Online: www.randomhouse.com/backyard/order.html
Shipping minimum reorders: $200 retail value
Shipping minimum new titles: $100 retail value
Canada
Random House of Canada Limited
2775 Matheson Boulevard East, Missisauga, Ontario L4W 4P7
To order by phone or for customer service:
(888) 523-9292, 8:30 a.m. to 5:00 p.m. EST Monday through Friday
Fax Ordering: (888) 562-9224
Electronic Ordering (EDI): (800) 258-4233, Canadian Telebook I.D.S. 2013975
Minimum Order: $100 retail value
Notice to all Canadian Customers: Suggested Canadian list prices do not include the Federal Goods and Services Tax (GST)
International (except United Kingdom)
Random House, Inc. International Department
1745 Broadway, New York, NY 10019
Phone: (212) 572-6083
Fax: (212) 572-6045, (212) 829-6700
E-mail: international@randomhouse.com
United Kingdom
(Eire, England, Northern Ireland, Scotland, Wales)
Publishers Group UK
8 The Arena, Mollison Avenue, Enfield
Middlesex EN3 7NL
Phone: 020 8804 0400
Fax: 020 8804 0044
E-mail: info@pguk.co.uk
Special Markets
Random House Special Markets
1745 Broadway, New York, NY 10019
Fax: (212) 572-4961
Web site: www.randomhouse.biz/specialmarkets
E-mail: specialmarkets@randomhouse.com
Schools & Libraries
All Random House, Inc. titles are available from your local/preferred book distributor. The Library and Academic Marketing Department is available to provide title information, review copies, desk and examination copies, and any other educational materials.
Or write to:
Random House, Inc.
(Please specify the department you wish to contact)
1745 Broadway (5-4)
New York, NY 10019
Fax: (212) 940-7381
Review Copy Requests